Comments on: New from Apple?: iLate http://blog.paulmckeever.ca/2009/12/03/new-from-apple-ilate/ Reality, Reason, Self, Consent, Capitalism Mon, 16 Jan 2012 08:26:03 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Ben Atkin http://blog.paulmckeever.ca/2009/12/03/new-from-apple-ilate/comment-page-1/#comment-492 Ben Atkin Fri, 11 Dec 2009 08:07:44 +0000 http://blog.paulmckeever.ca/?p=1078#comment-492 That annoys me for two reasons. First, they just aren't doing their job properly. Second, that discourages people from using the shorter (and superior, IMO) form for addresses. I hope they finally got it figured out! That annoys me for two reasons. First, they just aren’t doing their job properly. Second, that discourages people from using the shorter (and superior, IMO) form for addresses.

I hope they finally got it figured out!

]]> By: Paul McKeever http://blog.paulmckeever.ca/2009/12/03/new-from-apple-ilate/comment-page-1/#comment-491 Paul McKeever Fri, 04 Dec 2009 21:06:36 +0000 http://blog.paulmckeever.ca/?p=1078#comment-491 Update: I woke up this morning to even WORSE news. I had received no explanation, but the Order Status on the Apple web site had changed such that, now, the computer was to arrive between December 14th and December 18th. I called Apple. They could not provide me with any explanation for the change. To their credit, they did give me an iPhone charger for my troubles. Minutes later, I refreshed the Order Status screen on the Apple site and something had changed: "Not Yet Shipped" had been changed to "Prepared for Shipping". I called Apple again. This time, I was told that, once it says "Prepared for Shipping" the customer service rep has no ability to do anything with the order. However, I was advised, the computer shipment is being expedited. I just checked my e-mail and found another Apple Order Status update: my computer's status has been changed to "Shipped". Woo hoo!! Still late, but hopefully it will be delivered well before December 18th...perhaps even by December 9th (?), which would mean that Apple had *delivered*...on time, even if it was late in getting things shipped initially. Tick tock. Fingers crossed. Update: I woke up this morning to even WORSE news. I had received no explanation, but the Order Status on the Apple web site had changed such that, now, the computer was to arrive between December 14th and December 18th. I called Apple. They could not provide me with any explanation for the change. To their credit, they did give me an iPhone charger for my troubles.

Minutes later, I refreshed the Order Status screen on the Apple site and something had changed: “Not Yet Shipped” had been changed to “Prepared for Shipping”. I called Apple again. This time, I was told that, once it says “Prepared for Shipping” the customer service rep has no ability to do anything with the order. However, I was advised, the computer shipment is being expedited.

I just checked my e-mail and found another Apple Order Status update: my computer’s status has been changed to “Shipped”. Woo hoo!! Still late, but hopefully it will be delivered well before December 18th…perhaps even by December 9th (?), which would mean that Apple had *delivered*…on time, even if it was late in getting things shipped initially. Tick tock. Fingers crossed.

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